Kirby-Smith Machinery, Inc. Dealer Profile
R&D: Tell us about your company’s history.
Kirby-Smith Machinery: Kirby-Smith Machinery, Inc. is a leading distributor of heavy equipment and cranes in the central United States. As a full-service dealer, Kirby-Smith has been serving the construction, mining, and industrial markets since 1983. Headquartered in Oklahoma City, we have additional full-service branches in Tulsa, Kansas City, St. Louis, Dallas, Fort Worth, Abilene, Amarillo, Odessa, and Lubbock.
R&D: What type of machinery/trucks/trailers do you keep in inventory?
Kirby-Smith Machinery: Kirby-Smith is proud offer a variety of quality used equipment including earthmoving equipment, industrial equipment, and cranes. We sell excavators, bulldozers, wheel loaders, motor graders, articulated trucks, pavers, milling machines, rollers, cold recyclers, rough terrain cranes, all terrain cranes, boom trucks, crawler cranes, and more.
R&D: How does your used machinery/truck/trailer sales program fit in with the company’s other divisions?
Kirby-Smith Machinery: Kirby-Smith operates a vast and diverse rental fleet, and many of our used equipment models come straight from that fleet.
R&D: What are the sources of your used inventory?
Kirby-Smith Machinery: Our rental fleet, manufacturer re-marketing programs, and trades.
R&D: Tell us about your financing and warranty options:
Kirby-Smith Machinery: We work with several lenders to provide our customers with competitive rates on new and used equipment, including rent-to-purchase options. We also can provide different Extended Warranty options for new & used equipment, as well as other protective programs such as Physical Damage Insurance.
R&D: What kind of buying experience can potential customers expect?
Kirby-Smith Machinery: Kirby-Smith will always seek to understand the problems our customers’ face, and give them the equipment that will best solve them. We meet the highest customer service support standards set by our manufactures, including Komatsu and Manitowoc. Long after the equipment sale, we will be there to take care of our customers needs.
R&D: Do you take trades?
Kirby-Smith Machinery: Yes, we do take trades.
R&D: What other services and products do you offer?
Kirby-Smith Machinery: Kirby-Smith offers everything our customers need: parts, rentals, sales, service, financing, product support, and training.
R&D: Does your company offer parts? If so, tell us about what type of parts you offer:
Kirby-Smith Machinery: Kirby-Smith has one of the largest & most efficient parts inventories in the regions we serve, with new, used, and re-manufactured part offerings for: adapters, augers, automatic lube systems, auxiliary lights, blades, buckets, crusher parts, engines, fasteners, forks, grapples, grubbing attachments, hoses, hammers, lifting systems, lights, lubricants, booms, mowers, quick couplers, rippers, teeth, thumbs, under carriage components, and much more.
R&D: How many locations does your company have and where are they located?
Kirby-Smith Machinery: Kirby-Smith has ten branches across Oklahoma, Missouri, Kansas, and Texas, including: Oklahoma City, Tulsa, St. Louis, Kansas City, Dallas, Fort Worth, Abilene, Amarillo, Odessa, and Lubbock. We are headquartered in Oklahoma City.
R&D: What are some mistakes you see machinery/truck/trailer buyers make?
Kirby-Smith Machinery: The initial purchase price is an important component of the buying process, but it possible for buyers to become so focused on it, rather than examining the total cost of owning/operating the machinery, and the level of product support and parts inventory they will have access to.
R&D: What are some ways your dealership differs from most others?
Kirby-Smith Machinery: Kirby-Smith has been serving the construction, mining, and industrial markets since 1983. We are a true full service dealer with the ability to handle all of our customers’ needs. We have expert teams in each of our divisions – Crane, Heavy Equipment, and Industrial – to help our customers find the right equipment for their needs.
R&D: What else would you like potential buyers to know about your company?
Kirby-Smith Machinery: At Kirby-Smith we have worked hard to ensure that our customer service is at the top of the equipment industry. We care about our customers’ needs and want to do everything we can to ensure their success.
R&D: Are you running any promotions this month?
Kirby-Smith Machinery: We have great deals on several used Grove Rough Terrain Cranes going this summer, from 30 to 130 ton. These are dealer owned and maintained rental fleet units that are refurbed, freshly painted, and ready to work. We also have some low hour re-marketed 2016 Komatsu WA270-7s available.
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